Print Page   |   Sign In   |   Register
IAMU Informer
Blog Home All Blogs

CFU Named Best Gaming Internet Service Provider by PC Mag

Posted By IAMU, Wednesday, December 16, 2020
Earlier this year, Cedar Falls Utilities was named the fastest internet service provider in the country by PC Mag, beating out large providers across the U.S.

Now, the community-owned broadband network has earned another accolade from PC Mag – Best Gaming ISP for 2021.

PC Mag measures the quality of connections to compare internet service providers for the Best Gaming ISP award. To do that they test the latency and jitter on a network. Latency measures the time it takes data to get to its destination and back. On a low latency network, when a gamer hits a button it registers with minimal lag. Jitter checks the consistency of the latency. When they compared the latency and jitter on networks across the country, CFU’s network came out on top.

“Low latency and jitter are technical terms, but they simply mean CFU has a high-quality fiber optic network that moves your data without delay,” said Steve Bernard, CFU General Manager. “That’s possible because our network in Cedar Falls has fast connections to the core of the internet at major hub sites across the Midwest.”

Gamers are not the only ones who need this type of network. Low latency also helps improve the quality of voice and video calls. “Our customers have relied on their internet connections this year,” continued Bernard. “Everyone in Cedar Falls learning, working and gaming from home in 2020 has benefited from CFU’s fast, stable and well-connected network.”

PC Mag Best Gaming ISP for 2021: https://www.pcmag.com/news/best-gaming-isps-for-2021

PCMag has been the leading authority on technology buying since 1982, delivering independent reviews of more than 2,000 products per year. Their editors and analysts are regularly featured in the press as experts. Contact press@pcmag.com to get their advice or schedule an interview.   

Additional media resources and video at CFU’s online newsroom:
Service fact sheet, broadcast quality video clips and print and web-ready images are available at cfu.net/newsroom.

ABOUT CFU: The Cedar Falls Municipal Utilities provide water, natural gas, electricity, fiber optic internet, phone and cable television services to homes and businesses in Cedar Falls, IA. The Utilities are owned by the community, operated for public benefit and governed by a local citizen Board of Trustees.

Tags:  Broadband  CFU 

PermalinkComments (0)
 

Cedar Falls Utilities employees have 'real sense of purpose'

Posted By IAMU, Tuesday, September 8, 2020
Steve Bernard may chuckle when he reveals what is the biggest reason employees leave Cedar Falls Utilities, but he’s not joking.

“We have so many long-term employees with decades of experience, I often say the most common reason staff leaves is retirement,” says the general manager.

Bernard attributes this to a dynamic, collaborative workplace culture, job security and the opportunity to work for a high-profile employer.

Read more on CFU's featured article in The Courier here.

Tags:  Cedar Falls  CFU 

PermalinkComments (0)
 

CFU Named as One of the Fatest ISPs in the Country

Posted By IAMU, Tuesday, June 16, 2020

Cedar Falls Utilities has recently been named as one of the fastest service providers in the country by PCMag. 

Click here for the full article.

Tags:  Broadband  CFU 

PermalinkComments (0)
 

Bold Scammers Foild by Local Business

Posted By IAMU, Tuesday, February 23, 2016

 

Provided by Cedar Falls Utilities

Would-be crooks took an old scam to a new level in Cedar Falls this month. The targeted business turned the fraudsters away empty handed, and Cedar Falls Police urge businesses and households to be alert for similar scams.

The scam works like this. A business or household gets a call, often on a Saturday, from someone who falsely claims to be from the local electric utility. The caller threatens to turn off the power unless the customer pays his overdue bill immediately, and pressures the customer to give up credit card or checking account information.

Earlier this month, two men trying to pull this scam first called then showed up in person at a local business.

Cedar Falls Police say the targeted business owner recognized the scam over the phone and refused to pay. Then the caller showed up at the business’s back door and said he would come inside and turn off the power unless he could collect the payment. An employee told the scammer he would call the police and allow entry only if the police were present. The fraudster left with a companion in a red pick-up bearing a magnetic sign that said “Utilities.”

The fraudsters told the targeted business to call a decoy phone number to confirm they were from the utility company. In addition, the fraudsters faked their caller ID so that the call appeared to come from one of the utility company’s numbers.

“We’ve received a handful of reports in recent years from customers who get these utility bill fraud calls,” said Cedar Falls Police Captain Craig Berte. “But this was the first report of a scam artist showing up in person at the targeted business. This elevates the risk from financial loss to physical confrontation.”

If you suspect a scammer is at your property, don’t let them inside. Lock the door, try to observe the person’s license plate number and call the police.

When legitimate utility employees go to a home or business, they give their names and show identification. They do not ask for money or credit card information. If you have any concerns, they respect your request to wait while you call Cedar Falls Utilities’ (CFU) published phone number to verify their identity and purpose.

Police and utility officials say there are many ways to recognize a bill collection scam:

Day and time – CFU does not disconnect customers for overdue bills outside of Monday through Friday business hours. If you receive a disconnect call at night or on the weekend, the call is fraudulent.

Multiple notices – Utilities must follow a regulated process before disconnecting electric service for any customer. A customer receives multiple notices by mail, phone and/or door tag over a period of several weeks before service is disconnected. An immediate disconnect threat with no prior notice is fraud.

Know what you owe – If you know your utility account is up to date, any bill collection call is fraud.

Collection method – When a bill is past due, the customer is asked to make payment arrangements through the utility’s business office. Never give cash, credit card or bank account information to someone who shows up at your property and says he’s there to disconnect your service. 

Ask for ID, then call the utility – If someone on the phone threatens immediate disconnection, ask their first and last name and their supervisor’s name. Then hang up and call the utility at its published phone number, not any number provided by the caller or the incoming number that showed on your phone. The utility will be able to verify the status of your account.

Tags:  Cedar Falls Utilities  CFU  Scam 

PermalinkComments (0)
 

Cedar Falls Utilities Building 1.5 MW Community Solar Project

Posted By IAMU, Monday, November 2, 2015

 

Cedar Falls’ first community solar project will be larger and less expensive, thanks to the strong response from households and organizations that signed up to participate.

During the summer enrollment campaign, Cedar Falls Utilities (CFU) electric customers were offered units in the solar project for $399 each. Because of high enrollment, CFU will build a larger project with better economies of scale. As a result, the final price per unit for those who signed up will be reduced from $399 to $270. 

More than 1,200 residents and businesses have signed up to be a part of Simple Solar. Customers who purchase units will receive a utility bill credit based upon the output from the panels for twenty years. Total capacity of the array will be 1.5 MW. It will be the biggest community solar project in the state.

“We want to thank the community for their response to Simple Solar,” said CFU General Manager Jim Krieg. “Because so many of our customers decided to invest in solar energy, we are able to deliver a project that will provide flexible, clean energy at an excellent price.”

The project will be built near Prairie Lakes Park in Cedar Falls on eight acres donated by the city of Cedar Falls. Construction will begin this fall, and the solar project is expected to be operational by the spring.

The University of Northern Iowa (UNI) has committed to purchasing approximately 20% of the project,   a significant investment in renewable energy.

"UNI is excited to add to our inventory of solar energy with the Simple Solar project and further our sustainability efforts," said John Streicher, senior facilities engineer for UNI's Physical Plant. "We are pleased our continued collaboration with CFU helped make the Simple Solar project a success."

 “We appreciate UNI partnering with us to build Simple Solar,” said Krieg. “Their investment in this project is an important part of making community solar a success in Cedar Falls. UNI’s commitment to alternative energy will allow us to maximize the solar output from this site.”

RER Energy Group is the solar developer that will build the array. “The manner in which they funded this project, through considerable customer participation, illustrates the cutting-edge thinking that is prevalent at CFU," stated Mike Barnes, Project Manager for RER Energy Group. “Being a resident of Cedar Falls, there is a significant amount of pride working on a local project that I’m sure will have national repercussions in the solar industry.”

Customers who signed up for units will receive information, including a purchase agreement, in the mail this fall. If customers are still interested in buying units, CFU is adding customers to a wait list. CFU will provide information to customers on the wait list after those who have reserved units complete the enrollment process.

Call 319-266-1761 or email energyservices@cfu.net to be added to the Simple Solar unit wait list.

Simple Solar Facts:

·         CFU and a solar project developer will build and maintain a community-solar project near Prairie Lakes Park in Cedar Falls.

·         1,200 CFU customers have signed up for units in the project. Units are 170 watts of capacity and are now priced at $270 each.

·         The clean energy from the solar panels will be used in the community.

·         Residents and businesses that have purchased units will receive a monthly credit on their CFU electric bills for 20 years based on the output from the solar panels.

·         For more information, customers can visit cfu.net/solar or call 319-266-1761.

Tags:  CFU  Community Solar 

PermalinkComments (0)
 
Membership Software Powered by YourMembership  ::  Legal