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Communications Corner: Take Advantage of Resources

Posted By IAMU, Wednesday, September 8, 2021
If you don’t have time to create your own communication materials, don’t fret. Many organizations provide resources that you can use for free, as your own materials or co-branded with their organization. You can often find the electronic versions of these resources on websites. This week’s spotlight: American Water Works Association (AWWA).
 
The AWWA offers a Public Communications Toolkit. The online toolkit is organized by:
  • Strategic Planning
  • Media Relations
  • Events
  • Crisis and Issue Communications
  • Community and Youth Outreach
  • Digital and Electronic Communications
Under each section, you can find and download various materials, including guides, tip sheets, templates, PowerPoint presentations, public service announcements, and more.
 
If you need individualized communication assistance, IAMU has you covered. We have contracted with Jen Cronin to offer public relations support to our members. She can provide consultations and work with you to develop public relations campaigns for issues, events, and other information that you need to get out to your customers. You can reach Jen at 616-610-2546 or jcronin@jcronincom.com.

Tags:  AWWA  Communications Corner 

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New AWWA Guide Addresses Stagnant Water in Buildings with Low Occupancy

Posted By IAMU, Thursday, October 15, 2020

From AWWA / IAPMO Press Release, 10/7/2020

“At a time when many buildings are not fully occupied due to COVID-19, the American Water Works Association (AWWA) and the International Association of Plumbing and Mechanical Officials (IAPMO) have developed a guide (30 pages, .pdf) to help building managers address water system stagnation.

Stagnation within building water systems is a concern in periods of low or no occupancy. When water does not move through the system, water quality issues may arise at an outlet, a group of outlets or throughout an entire building water system, causing potential health risks.

Titled Responding to Stagnation in Buildings with Reduced or No Water Use, the guide “provides a decision-making framework for building managers to design responses to building water system stagnation,” said William Rhoads, a co-author of the guide and a post-doctoral researcher at Virginia Tech.

Peter DeMarco, executive vice president of advocacy and research at the IAPMO Group (International Association of Plumbing and Mechanical Officials), said the new document provides essential guidance at a crucial time.

“As buildings reopen across the country, it will be critically important for building owners and facility managers to actively address water quality concerns in plumbing systems due to stagnation,” he said. “We appreciated the opportunity to work with Dr. Rhoads and the other authors on the development of this important guidance document.”

Because of the many differences in building water system operation and design, one set of instructions is not appropriate for all buildings. The guide provides a framework for building managers and a resource that water systems can utilize in supporting the business community in their service areas.”

This document can assist water systems, local government, and other agencies communicate with building owners and prepare to assist building owners. The authors based the guide on existing EPA and CDC guidance, and worked to align the guide with relevant ANSI accredited standards. The AWWA’s COVID Water Resource Page has updates to any guidances as well as other complementary material.

Tags:  AWWA  COVID-19  Water 

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Free Webinar and CEUs: Small Systems Guidance for AWIA Section 2013 Compliance

Posted By IAMU, Thursday, May 14, 2020

Join the experts from the U.S. Environmental Protection Agency (EPA), the Rural Community Assistance Partnership (RCAP) and the American Water Works Association’s (AWWA) on Wednesday, June 10th at 12:00 PM Central Time. The webinar will feature:
  • An overview of EPA's NEW Risk and Resilience Assessment Checklist and Emergency Response Plan (ERP) Guidance for small systems;

  • An introduction to RCAP’s recently released E-Learning Module on AWIA compliance; and

  • A Q&A session.
Register today to earn free continuing education units (CEUs) and learn how your utility can meet your AWIA deadlines. Webinar speakers will discuss tools and resources small systems can utilize to develop risk and resilience assessments and emergency response plans that comply with the requirements of AWIA.

This webinar is just one of many EPA Water Security Division webinars. You can find upcoming workshops and webinars here.

Tags:  AWWA  CEUs  EPA  ERP  RCAP  Water 

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Updated Main Break and Depressurization Guidance

Posted By IAMU, Tuesday, May 28, 2019

From Julie Sievers, Senior Environmental Specialist, DNR Field Office 3 - Spencer

Any time a water system has a main break or depressurization event, there are two goals – to always protect the public health and safety and to restore normal water service. These two goals, in the order listed, must always be the focus. In 2016, the Iowa Main Break Guidance was updated to incorporate the changes from revised American Water Works Association (AWWA) Standard C651-14. 

Recently, EPA Region 7 advised Iowa DNR staff to require acute (immediate) public notice for water systems with manganese levels above 0.3 mg/L (ppm) due to recent health studies. In response, a committee was formed to update the Iowa Main Break Guidance. This committee included representatives from the Iowa Section of AWWA, Iowa Association of Water Agencies, Iowa Rural Water Association, Iowa Association of Municipal Utilities, and Iowa DNR Water Supply Operations, Water Supply Engineering, and Field Offices. 

Revisions to the Iowa Main Break and Depressurization Guidance were completed earlier this month. The major revisions include the use of bottled water rather than boil water advisories for systems with elevated or unknown manganese levels, and advice for customers to not drink or cook with colored water. This document has been approved and is now being implemented. A copy of it is available on the Iowa DNR Public Notice webpage.  Look for the “Main Break and Depressurization Guidance” section in the lower right side of the webpage.

To be prepared, systems are encouraged to sample for manganese at their Source Entry Point(s) so they know the manganese levels in their system. If the manganese levels are unknown and the system has an incident that necessitates an advisory, the advisory will be a bottled water advisory. Systems with known low levels of manganese (less than 0.22 mg/L), nitrate (less than 7 mg/L as N), and nitrite (less than 0.7 mg/L as N) will issue a boil water advisory. It is very important for operators to know the levels of these three contaminants in their systems when they call the DNR for assistance, especially if they call after hours.

The guidance includes specific information about the four categories of main breaks, guidance about repair of each, when boil or bottled water advisories are recommended or required, and specific information when bacterial sampling is recommended or required following depressurization events. Included in the guidance are templates for a main break log, a communication plan including boil and bottled water advisory templates, and a one-page summary of the procedures for each main break type.

Watch for training opportunities about the guidance and contact your Iowa DNR Field Office with specific questions.

Tags:  AWWA  IDNR  Water 

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AWWA Operator of the Year Awards

Posted By IAMU, Monday, April 9, 2018

The American Water Works Association has announced its Operator of the Year Award Winners for Iowa. This year’s honorees include:

Region 1

Alex Volkov from Mount Vernon
Keith Mensen from Dyersville

Roy Hesemann (left, from Cedar Rapids) presents Operator of the Year Awards to Alex Volkov of Mount Vernon and Keith Mensen of Dyersville.

Region 4

Ben Stouffer from the City of Casey
Erick VanCura from Guthrie Center

Jon Martens, Atlantic Municipal Utilities, presents the Operator of the Year Awards to Ben Stouffer (left photo) and Erick VanCura (right photo).

Region 5 (no photos available):

Darin Smith from Water Development Co. for Sheldahl Water Supply
Kent Campbell from Tama Water Supply

Tags:  AWWA  Operator of the Year  Water 

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