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Posted By IAMU,
Wednesday, May 11, 2022
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In this era of e-everything, you may be tempted to toss your print communication efforts in the recycle bin. However, focusing only on electronic media may not be the best approach. Print is not dead. Print and electronic media efforts can – and should – coexist. The two can work together to help enhance the reach and effectiveness of each other. Direct mail, posters, newsletters, calendars, and brochures can lead people to websites, videos, and social media sites — and vice versa. How much you focus on which efforts may depend on a few factors: - The age of your audience: Younger people will typically be more comfortable with electronic communication versus older folks who have used printed communication most of their work life.
- Where and how your audience works and lives: If customers have access to and use computers and smartphones or tablets during their daily lives, they may be more likely to look at electronic communications. If customers do not access electronics often, they may be more likely to look at printed communications mailed to them or displayed in locations throughout your community.
David Johnson, a journalism professor at the American University School of Communication, may have summed up the print versus electronic debate best when he wrote: “The smart answer isn’t putting digital or print first, but to put design and usability first, using each product for what they do best and let them do it together.”
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Communications Corner
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Posted By IAMU,
Wednesday, May 4, 2022
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Does your utility have a tagline? If not, you may want to consider developing one. A tagline is a short, memorable phrase used to convey the value of what your organization offers. You can use it on marketing materials, business cards, email signature blocks, signs, websites, etc. For example, the IAMU tagline is “Proudly Supporting & Strengthening Iowa’s Municipal Utilities.” Here are some things to keep in mind as you develop a tagline: - Keep it short and simple. Seven to eight words tops.
- Avoid being generic. Be specific in what you have to offer or whom your audience is. For example, the IAMU tagline includes Iowa’s Municipal Utilities because that is whom IAMU serves.
- Explain what you offer. What are you providing your customers and how will it benefit them? In IAMU’s tagline, the organization offers support, which helps to strengthen Iowa’s Municipal Utilities.
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Communications Corner
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Posted By IAMU,
Wednesday, April 27, 2022
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Do you proof your emails carefully before you send them? If you’re like most people, you don’t, unless the email is important. Get in the habit of proofing your emails before you hit send. Here are a few pointers to proofing your email message (or any content really). - Read it backwards – If you’ve read your message a few times from start to finish, your brain knows what is supposed to come next and fills in the blanks. Read the last sentence first, then the second-to-last sentence, then the third-to-last sentence, and so on. This offers a fresh perspective, and you may catch something that you wouldn’t have otherwise.
- Check contractions and apostrophes – People often mix their and they’re, its and it’s, and your and you’re. Look for these in your messages and double check to make sure that you’re using the right one. Also, don’t forget that apostrophes are never used to form plurals.
- Eliminate distractions and interruptions – Many people email while multitasking. Try to avoid this practice to prevent grammatical and punctuation errors in your emails.
- Make the text bigger – View text at 125 or 150 percent. Bigger text makes it easier to read and can slow your reading so you catch issues that you might not if the text were smaller.
- Recheck sentences after you make changes – If you change anything in a sentence, read the entire sentence again to make sure it still makes sense.
- Read your message aloud – Reading aloud forces you to say (and hear) each word.
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Posted By IAMU,
Wednesday, April 20, 2022
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Keep your team’s morale and productivity high by inspiring them with motivational or funny quotes. You can send quotes in an email and/or post the quotes throughout the workplace. Designate someone to oversee distributing the quotes. Send or post new quotes every week, or even every day, if you’re ambitious. Here are some to get you started: - It is possible for ordinary people to choose to be extraordinary. – Elon Musk
- By failing to prepare, you’re preparing to fail. – Benjamin Franklin
- The difference between winning and losing is most often not quitting. – Walt Disney
- Attitude is a little thing that makes a big difference. – Winston Churchill
- Whether you think you can, or you think you can’t, you’re probably right. – Henry Ford
- Whatever you decide to do, do it with passion and all of the energy that you have. – Mary Barra
- No great achiever – even those who made it seem easy – every succeeded without hard work. – Jonathan Sacks
- Becoming is better than being.—Carol Dweck, Mindset
- Talent wins games, but teamwork and intelligence wins championships. —Michael Jordan
- The only way to achieve the impossible is to believe it is possible. —Charles Kingsleigh, Alice in Wonderland (2010)
- When we strive to become better than we are, everything around us becomes better too. —Paulo Coelho, The Alchemist
- It isn’t the mountains ahead to climb that wear you out; it’s the pebble in your shoe. — Muhammad Ali
- Opportunity is missed by most people because it is dressed in overalls and looks like work. —Thomas Edison
- Follow your passion, stay true to yourself, never follow someone else’s path unless you’re in the woods and you’re lost and you see a path then by all means you should follow that. —Ellen Degeneres
- Luck is a matter of preparation meeting opportunity. —Seneca
- As long as they are well-intentioned, mistakes are not a matter for shame, but for learning. —Margaret Heffernan
- In every job that must be done, there is an element of fun. You find the fun, and – SNAP – the job’s a game! —Mary Poppins
- Always remember that you are absolutely unique. Just like everyone else.—Margaret Mead
- Learn from the mistakes of others. You can’t live long enough to make them all yourselves. —Chanakya
- If you light a lamp for someone else, it will also brighten your path. —Buddha
- Tough times never last, but tough people do. —Dr. Robert Schuller
- Work hard, be kind, and amazing things will happen.— Conan O’Brien
- The man who moves a mountain begins by carrying away small stones. — Confuciusm, Confucius: The Analect
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Posted By IAMU,
Wednesday, April 13, 2022
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An organization’s greatest assets are its employees. When people can see how what they do is important to the organization and they feel appreciated, they bring their best selves to work, and that’s a win for everyone – employees, employers, and customers. What supervisors say to their team can have a big impact on individual team morale. Here are some things that supervisors might consider saying regularly to team members. - I’m happy you’re on my team because …
- You have great potential to …
- Let’s figure out what you’re best at doing.
- The utility is better with you here.
- What do you think?
- You can do it; I believe in you.
- How do you think we can improve?
- You’re awesome.
- Thank you.
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