The Iowa Utilities Board (IUB) will launch its new company and contact web application “IUB 24/7” on November 16. The web application will be available on all platforms at any time and will allow utilities, companies, and stakeholders to easily manage company contact information, access the electronic filing system (EFS), and communicate company updates to the IUB.

Rollout of IUB 24/7 will take place over several weeks, with registered users creating individual user accounts the first two weeks, followed by creation of company profiles during designated weeks starting December 7. Each company or utility’s regulatory contact will be preregistered and receive an email invitation with instructions on how to complete their IUB 24/7 user account.

Here is the planned rollout schedule by user group:

November 16-25: Registered Users (User Account Setup)
December 7-11: Investor-owned Utilities (Company Profile Setup)
December 14-18: Rural Electric Cooperatives (Company Profile Setup)
December 21-January 8: Municipalities (Company Profile Setup)
January 11-February 5: Telecommunications (Company Profile Setup)

In connection with the November 16 launch, all EFS users will need to update their username and password in IUB 24/7 to create a single sign-on that will work in both EFS and IUB 24/7.

We’re excited for the launch of IUB 24/7 and look forward to working with utilities, companies, and stakeholders on this transition.

For assistance with IUB 24/7 registration, please contact itsupport@iub.iowa.gov.