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Electric Utility Billing Workshop
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When: Thursday, March 23, 2017
8:00AM - 4:00PM
Where: Cedar Falls Utilities Training Room
1 Utility Pkwy
Cedar Falls, Iowa  50613-3358
United States

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Iowa Association of Municipal Utilities, in cooperation with Cedar Falls Utilities, is offering a one-day training workshop to aid municipal personnel in the unique challenges faced in performing electric utility billing.  This is a base level course and is targeted for all new, or recently hired office staff, billing clerks, customer service representatives, those needing continued training, and a light refresher for experienced staff.  A networking breakfast and a catered lunch will be provided.

The following topics will be covered allowing participants the opportunity to receive various sets of hands-on training.

  • Electrical Terminology
  • Electric Equipment
  • Electric Procedures
  • Meter Reading
  • Meter Data
  • Processing Data
  • Billing Accounts
  • Customer Issues
  • Data Processing
  • Software

Join instructors - Dan Llewellyn, Electric Services Coordinator with IAMU; Rex Van Wert, President of Van Wert, Inc.; Krista Allen, Consultant with Consortia Consulting; and Molly Cormaney, Training & Communications Specialist with CFU for this informative workshop.


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