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2020 Broadband Webinar Series - 10 Things to Know About Your Customers
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10/21/2020
When: 2:00 PM
Presenter: Carissa Swenson, Consortia Consulting
Contact: Curtis Dean
(515) 650--0251

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COVID-19 forced IAMU to cancel its March 2020 Broadband Conference and prevented us from rescheduling the event for November 2020. We’re hoping the Broadband Conference can return in 2021, but in the meantime we’ve set up a series of IAMU member webinars on topics of interest to municipal broadband operators.

These webinars are offered AT NO CHARGE to IAMU members. Feel free to distribute this to your team so they can join from their computer. To register for a webinar, click the link at the bottom of each description.


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Do your company's customer service reps and technicians know the right information when assisting customers?  Do your customers understand the products they are buying?  Are all your broadband customers in the best possible speed package to meet their needs?  This session covers 10 key items that your company needs to know to ensure your customers are satisfied with their broadband service.  A couple of those items may surprise you!

Registration Link: https://us02web.zoom.us/webinar/register/WN_09cynwqeTk2vapvRKrqcZQ


Thank you to our sponsors!

 

 

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