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Electric Utility Billing Workshop
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10/5/2017
When: Thursday, October 5, 2017
9AM - 4PM
Where: IAMU Training & Office Complex
1735 NE 70th Ave
Ankeny, Iowa  50021
United States
Contact: (800) 810-4268


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The Iowa Association of Municipal Utilities will offer a one-day training workshop to aid municipal personnel in the unique challenges faced in performing electric utility billing.  This is a base level course and is targeted for all new, or recently hired office staff, billing clerks, customer service representatives, those needing continued training, and a light refresher for experienced staff.

The following topics will be covered allowing participants the opportunity to receive various sets of hands-on training.

  • Electrical Terminology
  • Electric Equipment
  • Electric Procedures
  • Meter Reading
  • Meter Data
  • Processing Data
  • Billing Accounts
  • Customer Issues
  • Data Processing
  • Software

Join instructors - Dan Llewellyn, Electric Services Coordinator with IAMU; Krista Allen, Consultant with Consortia Consulting; and Molly Cormaney, Training & Communications Specialist with CFU for this informative workshop.


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