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IUB 2015 Customer Service Fall Meetings - Registration Now Open!

Posted By Josh Trout, Monday, August 24, 2015
Updated: Monday, August 24, 2015

 

Registration for the IUB's Customer Service Fall Meetings is now open!

For those IAMU members who want to participate, a registration form is available online.  Registration for each location will close two business days prior to the meeting date.  Each registered attendee will receive a packet of information.

The agenda includes a discussion of the yet to be released Board decision on NOI-2014-0004, the statute of limitations on debt collection and board jurisdiction over municipal level payment plans, the Winter Moratorium, Regular Disconnection Process/Landlord-Tenant, Low Income Programs update, including LIHEAP and  Weatherization, Specialty Rules and Rulings, including Medical Excuses and the 20 Degree Rules and Utility/Customer Complaint Issues.

If you have questions, please call Jane Whetstone at 515-725-7358 or email customer@iub.iowa.gov.


2015 Customer Service Fall Meeting Dates, Times & Locations:

Morning (AM) meetings will be from 9:30 - 11:00 AM

Afternoon (PM) meetings will be from 2:00 – 3:30 PM

Sept. 2
  • AM
  • Des Moines
  • Iowa Utilities Board, 1375 East Court Avenue, Conf. Rooms 1 & 2
Sept. 3
  • PM
  • Council Bluffs
  • Council Bluffs Library, 400 Willow Avenue, Meeting Room B
Sept. 9
  • PM
  • Leon
  • Leon Community Center, 203 NE 2nd Street
Sept. 10
  • AM
  • Webster City
  • All Cultures Equal, 1440 East 2nd Street
  • PM
  • Mason City
  • Mason City Library, 225 2nd Street SE, Mason City Room., 1st Floor
Sept. 11
  • AM
  • Carroll
  • New Opportunities, Inc., 23751 Highway 30 East
Sept. 14
  • AM
  • Ottumwa
  • Bridge View Center, 102 Church Street
  • PM
  • Burlington
  • Burlington Public Library, 210 Court Street, Room A & B
Sept. 15
  • AM
  • Dubuque
  • Best Western Hotel & Conference Center, 3100 Dodge Street, Symposium Room
  • PM
  • Calmar
  • Northeast Iowa Community College, 1625 Highway 150 South, Wilder Building, Room 105
Sept. 16
  • PM
  • Cedar Falls
  • Cedar Falls Utilities, Utility Parkway/612 E. 12th Street
Sept. 17
  • AM
  • Marshalltown
  • Consumers Energy, 2074 242nd Street
  • PM
  • Hiawatha
  • Hawkeye Area Community Action Office, 1515 Hawkeye Drive
Sept. 21
  • PM
  • Creston
  • Southwestern Community College, 1501 W. Townline Street, Room 124, Multi- Purpose Room, Performing Arts Center
Sept. 23
  • PM
  • Sioux City
  • Queen of Peace – Trinity, 2509 33rd Street
Sept. 24
  • AM
  • Sioux Center
  • Sioux Center Public Library, 102 South Main Avenue
  • PM
  • Spencer
  • Iowa Lakes Community Center, 1900 Grand Avenue, Room 108
Sept. 28
  • PM
  • Des Moines
  • Iowa Utilities Board, 1375 East Court Avenue, Rooms 1 & 2
Sept. 29
  • AM
  • Davenport
  • Community Action of Eastern Iowa, 500 East 59th Street

Tags:  Customer Service  IUB 

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